CARE HOME, BOURNEMOUTH, DORSET
CARE HOME, BOURNEMOUTH, DORSET
A former ‘Grand Gentlemen’s Residence’, Windsor Court is superbly located within easy strolling distance of Bournemouth town centre and world-famous sea front. Retaining the high-ceilinged elegance of the Victorian era, the building has been extensively and sympathetically refurbished to provide the first class accommodation and facilities associated with modern care provision of the highest level.
Anna Knight CMgr, FCMI is a Chartered Manager with over 25 years’ management and project work experience in the health and social care sector. Familiar with not for profit, private, charitable status and public sector delivery, Anna has previously held the role of Chair of the Dorset Care Homes Association and until 2021 managed a care home with an outstanding rating. Anna is currently involved in the management and development of a pilot project with a Local Authority and CCG tasked with the setting up of a Trusted Assessor Scheme.
Anna has worked in mental health, learning disabilities, forensics, housing and specialist commissioning. Anna is the Director of Anna Knight Associates Ltd and works with a variety of care providers across the country delivering support with HR consultations, income, profit and void management, recruitment and retention including fee negotiations with commissioners, the NHS and Local Authority brokerage teams.
Anna has a sibling with a learning disability and has been responsible for overseeing all his healthcare and support needs for over 16 years. This gives her significant insight into the needs of families and friends trying to plan, support and manage care needs for vulnerable adults.
Anna also works alongside a Financial Advisor and specialist legal team on trust funds and care provision for vulnerable adults. This includes welfare checks, care and support plan inspection and assessments, financial advocacy advice etc.
I joined Windsor Court as a Senior Care Assistant but within the year progressed to the Support Manager. There are great opportunities for career progression and I am being encouraged to undertake my Diploma level 5.
I was inspired and passionate about end of life care by my Nan who I cared for at the end of her life. It’s especially important to ensure the emotional side of this journey is very special for everyone concerned and involved and to ensure people receive the best possible care and the upmost dignity when they pass.
I really enjoy working at Windsor Court, I work with a great team where everyone helps each other, there is very good communication and we are just like one big family. The training provided is very good and I receive great support from my management team.
Caroline has worked at Windsor Court since 2003 and has seen many changes inside the home. She has both her NVQ Levels 2 & 3.
Caroline enjoys the ongoing training that is provided in the home and the opportunities to undertake distance learning courses. Caroline would like to learn new skills and carry on working as part of a dedicated team at Windsor Court and says that she would recommend Windsor Court to anyone who wants to work in Health Care.
When not at work she loves spending time with her family.
I’ve been working at Windsor Court Care Home since 2013 and continue to enjoy every minute of my time here. I love what I do, caring for people, we do this at Windsor Court with passion, dignity and kindness.
I originate from Poland and came to England with my husband and my young family in 2010. Whilst I was an experienced carer I had a lot to learn especially grasping and understanding the English language. I have been supported to develop my understanding of English and my knowledge in care, achieving a Diploma 2 in Health & Social Care/working with the elderly.
The management team are very supportive changing my working arrangements from days to nights when a medical condition I live with didn’t suit me working days. I am very proud and happy to be part of a team of people who really care for the residents and colleagues
Hi, I have been part of the activities team working at Windsor Court since November 2018. Previously I worked at another care home managed by Beritaz care for 2 years.
Applying for an activities organisers role was a whole new career for me, using skills from my previous life knowledge and experience. I feel privileged to provide a variety of activities to support resident’s individual interests and hobbies, no two days are the same and the greatest gift is seeing the residents happy, I am truly able to say I have the best job!
I am part of a team and organisation that really cares about one another, the support and training you receive is very good. If you feel you are ready for a change in career you couldn’t choose a more supportive organisation than the Beritaz Care Group to work for.
Domestic & Laundry Attendant
I started working in Windsor Court in August 2011, I hadn’t worked in a care home prior to starting at Windsor Court but I really enjoy working here, it’s a friendly home which is well managed and provides a peaceful environment for the residents.
I have received a great deal of training which hasn’t only improved my knowledge it has helped me to improve my English.
I find working at Windsor Court very enjoyable and a very nice place to work.
Rey San Miguel
Since coming to England in 2006 I have only worked in Windsor Court, prior to this I had lived and worked in the Philippines, graduating as a Civil Engineer in 1984. This included 20 years in housing and highways development.
I get great satisfaction and feel really happy when I fix things for the residents; they are always very appreciative of what you do for them. I also appreciate the training I have received which has helped me to understand the culture, ethos and laws of caring for and keeping residents safe
We receive excellent support from the manager and the owner, they look after the residents and staff have done so especially throughout the pandemic, always working hard to do the very best for the residents.
Senior Care Assistant [Nights]
I work as a senior health care assistant on nights, I am a friendly person and like to be around people so I thought I should try working in care, and I love it! I have been working in care ever since and I’m always looking forward to learn more.
I love working at Windsor Court for all the opportunities it has given me, I started working as a care assistant and with the support of the manager I completed a NVQ level 3 in care and now have the position of senior carer. But importantly I enjoy working here because it’s just like one big family and a very friendly place to work.
The manager and the owner are very supportive and look after you, for instance we receive free meals, paid breaks and flexible working
Care Assistant / Domestic
Hi I am Ellie-Mae and I have been working at Windsor Court since I left Bournemouth and Poole College in 2016. I studied Health & Social Care and have a strong interest in care. I tried out different areas of social care placements during my time at college but it was working with the elderly I enjoyed the most.
I really enjoy the role of a carer but also enjoy the flexibility of carrying out other roles when there is a need, such as stepping in to help the chef in the kitchen as a kitchen assistant. At the end of the day it’s all about the residents and working together to make sure their needs are being met.
The management team and my colleagues are very supportive of one another; Windsor Court is a really good place to work.
A snapshot of Windsor Court
Windsor Court provides 36 superb en-suite rooms following a recent modern refurbishment programme.
Home comforts with the advantage of 24 hour care and companionship and a sensitive understanding of personal choices and changing moods.
Alzheimer's & Dementia Care
Effective caring for Alzheimer’s and Dementia requires a team dedicated to delivering well-planned, patient, compassionate and consistent care with an understanding of the stages and changing behaviour associated with these conditions.
Respite, Convalescent & Day Care
At Windsor Court we provide a variety of short-term care options for your loved one. We have rooms available for respite or convalescent care if you require some extra support for a period of time, as well as individual day care.
The privilege of providing support at this time is one that we never underestimate, helping families and loved-ones is at the core of our care service.
Exceptional care is at the heart of what we do at Windsor Court. Every member of our team is dedicated to the delivery of appropriate, sensitive and discrete attention to our residents at all times and in every circumstance.
- Own furniture if required
- Adapted bed facilities
- Two passenger lifts
- Emergency call system
- Pets by arrangement
- Phone point in room and mobile access
- Residents internet access
- Television point
- Wheelchair access
- Newspaper or magazine delivered (by arrangement)
MIND & BODY
Our activities and events
- Short walks or indoor ball games
- Performances by local entertainers
- A glass of sherry in our secure landscaped gardens
- Variety of themed days such as our vintage tea
- Family and friends summer garden and Christmas parties
- Various outings in minibus
- Regular visits from local schools
FINE DINING & RELAXING SPACES
Dining and communal areas
- Two dining rooms
- Locally sourced produce
- Home-cooked food
- Three comfortable lounges
- Library and reading area
- Emergency call system in communal areas
- Dedicated arts and crafts room
MEDICAL & PERSONAL CARE
- GP visit by request as needed
- Regular district nurse visits, community practitioners, dentist and optician
- Chiropodist visit every six weeks
- Hairdresser visits weekly
- Laundry services provided at no extra cost
Windsor Court Care Home Timetables
Windsor Court Interim Home Manager: Anna Knight
Telephone: 01202 554637
Address: Windsor Court, 34 Bodorgan Road, Bournemouth BH2 6NJ
Anna Knight CMgr, FCMI is a Chartered Manager with over 25 years’ management and project work experience in the health and social care sector. Familiar with not for profit, private, charitable status and public sector delivery, Anna has previously held the role of Chair of the Dorset Care Homes Association and until 2021 managed a care home with an outstanding rating.
Windsor Court Care Home Staff Studies
This is a staff story written by Marilyn (November 2019)
Hi I am Marilyn and I have been working at Windsor Court Care Home for approximately 13 months, I previously […]Read more
This is a staff story written by Sylwia Care Assistant (November 2019)
Hi I am Sylwia and I have been working at Windsor Court Care Home for 6 years now and have […]Read more
This is a staff story written by Debbie Payne: Activities Coordinator, (June 2020)
Hi I am Debbie and I have been part of the activities team working at Windsor Court as an activities […]Read more
Windsor Court Care Home Case Studies
This is the Case study for Mrs Mary Davis Written by her Daughter Ms Denise Haynes
Mum is a strong minded and independent person who has always done her best for us. She has had various […]Read more
This is the Case study of Sheila Dean written by Herself
I have a beautiful room and the staff are excellent, I can’t fault them at allRead more
This is the Case study for Ruth Reeves written by herself
I have only been living at Windsor Court since March the 8th 2021 but I already feel at home. […]Read more
36 en-suite rooms
Windsor Court Care Home News
Resident’s Diary: Jubilee Celebrations with Derek
Our residents were very excited for the Queen’s Platinum Jubilee celebrations in June, we had the live coverage of the […]Read more
Good Care Month with Beritaz Care
Good Care Month takes place every July, this campaign celebrates all of the hardworking people within the care industry and […]Read more
A busy few months at Windsor Court
It’s a been a busy few months for us here at Windsor Court Care Home. Last year ended with some […]Read more
The staff are very responsive to any requests and on any occasions where I have met them, they always seem to be very cheerful and helpful. I would certainly recommend the home.
Denise H, Daughter of Resident
My aunty moved from a nursing home in Kent to Windsor Court …with the support of the amazing staff, she is up in a wheelchair, joining in with activities and eating fish and chips in the dining room! My brother and I are quite simply amazed and very grateful for the progress she has made and to see her smiling and communicating with others is wonderful.
Niece of Resident
What our customers say